Celebrating David Volker: 22 Years of Dedication and Service

David Volker has been a steady, guiding presence as Customer Service Manager at STI, known for his calming demeanor, strong grasp of systems, and genuine respect for everyone he worked with. As Customer Service was getting started, he was the natural choice to lead the team. He brought a thoughtful, organized approach that helped shape the department into one of the most efficient and well-structured in the company. His leadership was instrumental in preparing his department for ISO 9001 Certification, and he consistently found ways to help STI grow by making the most of the systems and resources already in place.

Beyond his operational strengths, David made a lasting impact on company culture. He treated every employee with fairness and dignity, always applying policies with a soft touch and a sense of care. He was approachable, dependable, and respected by all, while stern when needed, but always understanding. As he prepares for retirement, he leaves behind not only a department set up for continued success, but also a legacy of kindness, consistency, and quiet leadership. We thank David for his 22 years of service and wish him the very best in the next chapter. 

By STI Staff